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Sonos is not planning on bringing again the outdated app to assist customers who’re having points with the brand new one.

This was said by Sonos CEO Patrick Spence: Reddit AMA (through The Verge).

“Till not too long ago, I had hoped that we would be capable to re-release the older app (S2) instead for these with points that haven’t but been resolved,” Spence wrote.

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“In fact, the important thing level is that Sonos is not only a few cell app, it is also the software program that runs on our audio system and within the cloud. Within the months for the reason that new cell app was launched, we have been updating the software program that runs on our audio system and within the cloud, and because of this, the S2 is much less dependable and secure than it’s possible you’ll keep in mind. After in depth testing, we have concluded that re-releasing the S2 would make the problems worse, not higher. I feel that is unlucky. For me it was unlucky,” he added.


The problem Spence is referring to has to do with the corporate’s new app, which was launched in April however was so poorly made and buggy that the corporate apologized in July. The Sonos app is a key a part of the corporate’s ecosystem of house audio system, soundbars, and headphones, and when it would not work correctly it will probably trigger main complications for homeowners of Sonos merchandise.

reference:

Sonos Ace headphones evaluate: hands-on expertise from the audio big’s first headphones

In July, the corporate We will resolve this issue in the coming months.But it surely appears issues did not go as easily as anticipated. Postponed We’ll launch two merchandise till we will iron out all of the bugs.

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